Orders are usually shipped within 1 to 2 days priority USPS mail and you will receive a tracking number if it is more than 10 ounces. You will be notified if there is a delay. For now all orders are charged a flat rate of $6.50 for orders under $50 and over $7.95 but not anything more than that unless it is out of the United States. I am working on fixing some of the shipping and overcharges. If it happens to you please e-mail me and I will refund any additional shipping charges over what the cost are. call or email me if there are any question. email@example.com
Returns and refunds
please notify us within 15 days of any damage or error to your order.
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.